How do I purchase a return label?Updated 7 hours ago
For Australian customers only:
If you have purchased free returns, a return label will be provided (via the returns portal); otherwise, you will need to source your own return shipping.
For International Customers (NZ CUSTOMERS ONLY):
For customers in the New Zealand, you have the option to purchase a return label through our team.
To do so, please submit a ticket here and select "Returns/Exchanges" as the subject. In the message field, request to purchase a return label for your country:
🔹 The price will depend on weight and size on your returned order.
* Remote areas incur extra surcharge:
New Zealand $80 NZD.
For all other countries, you will need source your own courier service to ship the items back to us and don't forget to include your Return form inside!