How do I purchase a return label?Updated a month ago
For Australian customers only:
You can purchase a return shipping label ($10.95 per label) here.📮
Please note if the Australia Post Label portal does not recognise your order number, please attempt to enter your order number without the hashtag (#).
For International Customers:
For customers in the US, UK, New Zealand, and Canada, you have the option to purchase a return label through our team.
To do so, please submit a ticket here and select "Returns/Exchanges" as the subject. In the message field, request to purchase a return label for your country:
🔹 The price will depend on weight and size on your returned order.
* Remote areas incur extra surcharge: Canada $110CAD, United States $80USD, United Kingdom $70 pounds, New Zealand $80 NZD.
For all other countries, you will need source your own courier service to ship the items back to us and don't forget to include your Return form inside!