I forgot to add embroidery to my order after I paid!Updated a month ago

Unfortunately, once an order has been placed and payment has gone through, we’re unable to make any changes so it’s super important to add your embroidery before checking out 🧵✨

Just a note: all embroidery items are final sale, so we always recommend giving everything a quick double-check before hitting that “place order” button ✅

Alternatively, you’re more than welcome to return the item (at your own cost). 

Once it’s back with us, we can organise an invoice for the embroidery and get that done for you 🙌 

Just make sure to leave a note in your return (via the portal or a manual note) so our team knows what you’d like 💬

Please note: while we can accept returns for the purpose of adding embroidery, we’re unable to offer any changes to style, colour, or size on items that are considered final sale — this option is strictly to add embroidery only.