Airmed logo
Airmed logo

All articles

ORDERING: Portal IssuesUpdated 15 days ago

Portal isn't working! Be sure to:
➡️ log out of your account after each session and 
➡️ log out of your personal account on our website and
➡️ your cart is empty before logging into the Team Ordering Portal!



Didn't receive a code? You may need to sign up for an account. Click here to do so.



When logging into the Team Order portal, it will ask for a unique 6 digit code ⬇️


If you did not login with a 6 digit code, this may mean you logged into our public website.

The link to the Team Order account page can be found here.



How do I know if I am on the team order website and not the main website? 🤔

✅️ If you are properly logged into the Team Ordering portal, the website should only have 3 headings (Women, Men, FAQ) in the banner like so:


❌ If you see more than 3 headings in the banner, you are not logged in the portal:




Still having issues? Please try the following basic troubleshooting tips:
➡️ Try opening the link in an "incognito window"
➡️ Clear your browser history and cache: This can often resolve issues.
➡️ Use a different web browser.
➡️ Use a PC or laptop: Sometimes, using a different device can help.

Otherwise, you can reach out to our team here. Be sure to provide any screenshots to better assist you.

Was this article helpful?
Yes
No